Web Design for charities

Whether you’re a growing charity or an established brand, we have flexible options to suit every budget. 

We work on a time basis, but we’ll always provide a fixed project fee based on an agreed scope of work, ensuring complete transparency when it comes to budgeting. This way, you know exactly what to expect from the start, with no surprises down the line. Whatever your business size or project needs, we’re here to help you grow. Get in touch today for a web design quote from Yellowball.

The timeline for delivering a bespoke website with Yellowball typically ranges from 12 to 16 weeks, depending on the scale and complexity of the project. This end-to-end process includes scoping and discovery, UX/UI design, engineering and development, thorough to testing, and finally, a seamless launch.

From day one, we wrap a dedicated project team around you, ensuring full oversight and seamless project management throughout the entire lifecycle. You’ll have clear communication, a transparent delivery plan and support every step of the way, from discovery to delivery, so there are no surprises and everything stays on track.

At Yellowball, we offer flexible, optional ongoing support and maintenance to keep your website running smoothly after launch. Our support process is fully integrated into ASANA, our project management tool, allowing you to independently submit development tasks to your dedicated board and communicate directly with our development team on each ticket.

Our expert team systematically addresses tickets in chronological order at the beginning of each month, carefully tracking the time spent on each task. You can choose to allocate a fixed number of hours for ongoing support each month, with the flexibility to add more hours if needed.

Should you exceed your allocated hours, we’ll notify you and can either roll additional tasks into the next month or quote them separately, depending on your requirements and our capacity.

We also give you the option to prioritise tasks, so urgent issues can take precedence over routine maintenance. In months without specific requests, our development team proactively conducts regular updates, ensuring your site remains stable and secure with essential WordPress and plugin maintenance.

Your feedback plays a vital role in shaping a website that reflects your vision and business goals. Our highly collaborative process includes two key revision stages, where you’ll have the opportunity to provide input on both desktop and mobile designs for every core page and section of your site. Feedback is typically provided through Figma, allowing for easy collaboration and real-time updates.

Before we even reach the design phase, we conduct a thorough briefing and discovery stage to fully understand your brand, audience, and objectives. This ensures we have a solid foundation for the UX/UI design work.

You’ll be working with a dedicated team of specialists:

• Ameet Chohan, Head of Project Delivery: Ameet is your single point of contact, ensuring clear communication for all stakeholders. He’ll oversee the entire project, ensuring it’s delivered on time and within budget, leveraging his experience from over 100 web projects.
• David Groombridge, Head of Design: David will lead the creative process, working closely with our team of UX/UI designers to bring your vision to life. With a track record of hundreds of successful projects, he ensures your site is both visually stunning and highly functional.
• The Wider Team: Our talented Google-certified PPC and SEO specialists, UX/UI designers, and full-stack developers support every step of the process, delivering top-tier results.

At every step, we welcome your thoughts and ideas, ensuring that the final result is not only visually striking but perfectly aligned with your strategy and goals.

At Yellowball, we follow a collaborative, results-driven process to deliver bespoke websites for charities that captivate and convert:

• Discovery and Strategy: We kick off with in-depth sessions to understand your goals, audience, and business objectives. This includes competitor analysis, audience research, and aligning with your brand’s vision.
• UX/UI Design and Interactive Prototyping: Using Figma, we create interactive, high-fidelity prototypes to map out user journeys and bring your design to life. This collaborative approach ensures seamless navigation and an engaging user experience across all devices.
• Creative Design: We refine the aesthetics to reflect your brand identity, tailoring each element to captivate your audience and maximise conversions.
• Development and Engineering: Our developers bring the designs to life with platforms like WordPress or Laravel, ensuring scalability, fast performance, and SEO optimisation.
• Quality Assurance and Testing: Every site undergoes comprehensive testing to guarantee flawless usability across browsers, devices, and operating systems.
• Launch and Post-Launch Support: After a seamless launch, we provide tailored support packages to maintain and scale your website, ensuring it evolves with your business needs.

Our process guarantees a visually stunning, high-performing website designed to achieve measurable results.

Yellowball combines bold creative design, technical expertise, and a results-focused approach.

With 95+ five-star reviews and over 250 bespoke projects delivered, we’re trusted by businesses across industries to create websites that are not just beautiful but also high-performing.

As a London-based boutique web agency, we pride ourselves on offering the personalised service of a small team while delivering big results.

We design both desktop and mobile layouts side by side to ensure a truly cohesive user experience – regardless of device.

While some clients prefer a mobile-first approach, we believe in designing for every screen from the outset. This ensures the UX feels intuitive, consistent, and aligned with your business objectives whether users are on mobile, tablet, or desktop.

Our responsive design process is backed by real-time Figma prototyping and rigorous cross-device testing to deliver a site that performs beautifully – everywhere.

Signs you might need a new website include:

• Slow loading times and outdated design
• Poor mobile responsiveness
• Declining traffic or engagement metrics
• Inability to update or scale easily

A modern website is a vital tool for driving growth and staying competitive, especially in fast-paced markets like London. Yellowball specialises in transforming underperforming websites into high-impact digital assets.

Absolutely. As a London-based web design agency, we understand the challenges of operating in competitive sectors.

When choosing us as your charity web design agency, our bespoke solutions will be tailored to your industry, combining cutting-edge design, robust performance, and SEO-friendly development to ensure your website not only attracts attention but converts visitors into customers.

We’re sorry to hear your site’s been compromised – we know how stressful that can be. Yes, we can help.

Our web team regularly deals with urgent security issues, from removing malicious code and restoring backups to hardening your site against future attacks.

Here’s how we’d approach it:

• Immediate 1 hour Assessment – Identify the scope of the breach and secure admin access. This will include a high-level security scan using Wordfence or similar.
• Detail next steps and recommendations – This will ensure you know how we will approach the remediation and additional time required.
• Contain & Clean – Remove injected malware, malicious users, or harmful scripts.
• Restore & Repair – Roll back to a clean version where possible, then patch vulnerabilities.
• Secure for the Future – Apply updates, implement best-practice security measures, and set up ongoing monitoring / support & maintenance agreement to prevent repeat incidents and action pro-active security updates to align with best practice.

Next steps: 

If you can send over your site URL and CMS/hosting details, we can review it straight away and confirm next steps.

You’ll be working directly with our London-based development team – the same people who design and maintain high-performance, secure WordPress and Laravel sites for our clients.

Let’s get your website back online and secure.

Yes – we offer ongoing support to keep your charity website secure, up to date, and performing at its best. 

Our support packages are tailored to your needs and can include:

• Regular updates – Core CMS, theme, and plugin updates to keep everything running smoothly and securely.
• Security monitoring – Proactive checks to prevent vulnerabilities and deal with any issues quickly.
• Performance optimisation – Speed reviews, server tweaks, and fixes to ensure your site stays fast.
• Content & design tweaks – Adding new pages, updating imagery, or making UX improvements.
• Technical fixes – Resolving bugs or compatibility issues as your site evolves.

You’ll have direct access to our London-based development team – the same people who design, build, and maintain high-performance websites for our clients.

Whether you need a fixed monthly retainer or ad-hoc support billed at our hourly rate, we can make sure your site stays in safe hands long after launch. Get in touch to discuss setting up a support retainer with our expert team.