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14 MIN READ

WooCommerce vs BigCommerce – Which Is Better? (Comparison)

Briony Perkins

For businesses venturing into e-commerce, choosing the right platform can determine the success and scalability of an online store. Among the most popular e-commerce website solutions, WooCommerce and BigCommerce offer extensive features, flexibility, and user-friendly interfaces. Each platform has unique advantages suited to different business needs, so understanding the strengths and limitations of each is key to making an informed decision.

This guide will provide an objective comparison of WooCommerce and BigCommerce, exploring essential features, customisation options, pricing, SEO capabilities, and scalability, giving you a clearer sense of which platform is best for your ecommerce website’s goals.

Overview of WooCommerce and BigCommerce

What is WooCommerce?

WooCommerce is an open-source WordPress plugin that enables users to transform their WordPress sites into fully functional online stores. Since its launch in 2011, WooCommerce has grown into one of the most popular e-commerce solutions, particularly for small to medium-sized businesses. Its integration with WordPress makes it highly customisable, SEO-friendly, and accessible, allowing users to create a tailored store experience. WooCommerce is free to use, but additional costs may arise from hosting, themes, and plugins.

What is BigCommerce?

BigCommerce is a hosted e-commerce platform that provides an all-in-one solution for businesses looking to set up and manage an online store. Founded in 2009, BigCommerce has built a reputation as a robust, scalable platform ideal for growing and larger businesses. BigCommerce is a Software-as-a-Service (SaaS) solution, meaning users pay a subscription fee, which includes hosting, security, and regular updates. Unlike WooCommerce, BigCommerce doesn’t require WordPress, making it a more independent choice for e-commerce.

Key Features Comparison

Each platform brings unique strengths and features to the table. Let’s take a closer look at the key features of WooCommerce and BigCommerce:

WooCommerce Key Features

  • Seamless WordPress Integration: WooCommerce is built as a WordPress plugin, giving users access to WordPress’s vast plugin library and user-friendly dashboard.
  • Customisation Options: WooCommerce has thousands of themes and plugins, making it adaptable to various business models and design preferences.
  • Flexible Product Management: WooCommerce supports both physical and digital products, as well as subscriptions, memberships, and bundles.
  • SEO-Friendly: WooCommerce benefits from WordPress’s SEO-friendly structure, allowing for easy optimisation through plugins like Yoast SEO.
  • Scalability: WooCommerce can scale as businesses grow, though performance depends on hosting and plugin management.

BigCommerce Key Features

  • Hosted Solution: As a hosted platform, BigCommerce provides built-in hosting, security, and maintenance, making it simpler to manage.
  • No Transaction Fees: Unlike some other platforms, BigCommerce doesn’t charge transaction fees, which can be beneficial for high-volume stores.
  • Multi-Channel Selling: BigCommerce allows users to sell directly on platforms like Facebook, Instagram, Amazon, and eBay, helping expand reach.
  • SEO Capabilities: BigCommerce includes SEO tools, such as customisable URLs, metadata, and sitemaps, that help stores rank well in search engines.
  • B2B Features: BigCommerce offers robust B2B features out of the box, making it suitable for wholesale and large-scale operations.

Pros and Cons

Understanding the pros and cons of WooCommerce and BigCommerce helps highlight each platform’s strengths and limitations, guiding you to the best choice for your business needs.

WooCommerce Pros and Cons

Pros:

  • Cost-Effective: WooCommerce is free to install and use, and users can choose cost-effective plugins and themes.
  • High Customisation Potential: With thousands of plugins and themes, WooCommerce offers nearly limitless customisation possibilities.
  • SEO Advantage: WooCommerce, supported by WordPress, has a strong foundation for SEO.
  • Flexible Scalability: WooCommerce can grow with your business, though performance may depend on hosting and plugin setup.

Cons:

  • Dependent on WordPress: WooCommerce requires WordPress, so it’s not ideal for businesses that prefer a standalone e-commerce platform.
  • Self-Hosting: Users need to manage their own hosting, which can add complexity and cost.
  • Requires Plugins for Advanced Features: Many advanced e-commerce features require additional plugins, which may increase costs and maintenance. 

BigCommerce Pros and Cons

Pros:

  • Fully Hosted Solution: BigCommerce manages hosting, security, and maintenance, freeing users from these responsibilities.
  • Built-In Features: BigCommerce includes essential e-commerce features, reducing the need for additional plugins.
  • No Transaction Fees: BigCommerce doesn’t charge transaction fees, which is a major advantage for high-volume sellers.
  • Multi-Channel Selling: Users can sell on popular platforms like Facebook, Instagram, and Amazon from their BigCommerce dashboard.

Cons:

  • Monthly Subscription Costs: BigCommerce’s subscription model can be more costly than WooCommerce, especially as the store scales.
  • Less Customisation: While customisable, BigCommerce is more limited in flexibility than WooCommerce.
  • Annual Sales Limits: BigCommerce plans have annual sales limits, which may require businesses to upgrade to a higher plan as sales grow.

Performance and Scalability

Performance and scalability are crucial factors when choosing an e-commerce platform, as they directly impact your online store’s ability to handle growth and web traffic spikes, as well as provide a high quality customer experience.

WooCommerce Performance and Scalability

WooCommerce’s performance and scalability largely depend on the hosting provider and the website’s setup. Because it’s an open-source plugin on WordPress, WooCommerce allows extensive customisation, but high traffic or a large product catalogue can require optimised hosting and performance plugins. WooCommerce is ideal for businesses looking to scale moderately with flexibility to manage server resources as needed.

BigCommerce Performance and Scalability

BigCommerce is designed to handle high traffic and scale without compromising performance, as the platform manages server resources, hosting, and security. BigCommerce is highly scalable and well-suited for medium to large businesses that want the flexibility to grow without managing technical elements like hosting. However, higher plans may be needed to avoid sales limits as the store expands.

Customisation and Flexibility

Customisation and flexibility are essential for creating a unique online store experience, allowing you to tailor the platform to match your brand and functional requirements.

WooCommerce Customisation

WooCommerce stands out for its extensive customisation options, with thousands of plugins and themes available. Users have full control over design, functionality, and integrations, allowing them to create unique storefronts tailored to brand identity. WooCommerce’s open-source nature allows for deep customisations, although some may require technical expertise or developer support.

BigCommerce Customisation

While BigCommerce is customisable, it is more limited than WooCommerce. BigCommerce offers a range of themes and integrations, but it’s not as flexible in terms of design and functionality. For businesses that don’t require extensive customisation or have more straightforward needs, BigCommerce’s built-in tools are sufficient. However, for highly customised stores, WooCommerce may be a better choice.

Pricing

Pricing is a critical factor in selecting an e-commerce platform, as the costs associated with setup, maintenance, and scaling can affect both short-term and long-term budgets.

WooCommerce Pricing

WooCommerce is free to download and use, but additional costs include hosting, premium themes, plugins, and customisations. Costs vary based on the size and complexity of the store, with hosting ranging from budget-friendly to high-performance options. WooCommerce is generally more cost-effective for small to medium-sized stores, though customisations and premium plugins can increase costs over time.

BigCommerce Pricing

BigCommerce operates on a subscription model, with three main pricing tiers: Standard, Plus, and Pro. These plans include hosting, security, and essential e-commerce features, but additional costs may arise if advanced functionalities are required. BigCommerce’s monthly fees are generally higher than WooCommerce’s, though they include hosting and technical support. For high-volume stores, BigCommerce’s no-transaction-fee policy can be a cost-saving benefit.

SEO and Marketing Capabilities

Effective SEO and PPC marketing capabilities are vital for driving traffic and boosting sales, making it important to assess how WooCommerce and BigCommerce support your promotional strategies.

WooCommerce SEO and Marketing

WooCommerce, built on WordPress, has a strong SEO advantage, allowing users to optimise product pages and content easily. WooCommerce supports popular SEO plugins like Yoast, which enhances keyword targeting, metadata management, and structured data. WooCommerce also integrates with numerous marketing tools, such as email campaigns, social media, and retargeting, making it versatile for SEO and content-focused stores.

BigCommerce SEO and Marketing

BigCommerce includes robust SEO tools, such as customisable URLs, meta titles, and descriptions. The platform also has marketing integrations for email campaigns, social media advertising, and Google Shopping. BigCommerce is well-suited for sellers who want basic to advanced SEO capabilities without the need for third-party plugins. While BigCommerce’s SEO features are strong, WooCommerce’s integration with WordPress provides an edge for content-heavy stores.

Security

Security is paramount for any e-commerce platform, as safeguarding customer data and ensuring secure transactions are essential for protection from cybersecurity threats as well as building trust with customers and maintaining a reputable online presence.

WooCommerce Security

Security in WooCommerce is largely determined by the hosting environment and plugins used. WooCommerce relies on WordPress’s security infrastructure, and users are responsible for implementing SSL certificates, backups, and security plugins. With regular updates and security best practices, WooCommerce can be highly secure, but it requires active management.

BigCommerce Security

BigCommerce provides built-in security measures, including SSL certificates, PCI compliance, and regular updates, making it highly secure out of the box. The platform’s hosted model takes responsibility for server and infrastructure security, reducing the burden on store owners. BigCommerce’s built-in security features make it an ideal choice for businesses seeking a hands-off approach to data protection.

WooCommerce vs BigCommerce: Which One is Right for You?

Choose WooCommerce if:

  • You prefer the flexibility of a self-hosted solution and need high customisation potential.
  • You’re already using WordPress or want to leverage WordPress’s SEO and content management strengths.
  • You want cost-effective options for building a scalable store, especially for small to medium-sized businesses.
  • You’re comfortable managing hosting and security independently. 

Choose BigCommerce if:

  • You want a fully hosted solution with built-in security, hosting, and maintenance.
  • You require B2B features and multi-channel selling options to reach a broader audience.
  • You’re looking for scalability without managing technical details, ideal for larger or growing stores.
  • You want a simplified e-commerce experience with no transaction fees and predictable costs.

WooCommerce vs. BigCommerce FAQs

Which platform is more beginner-friendly: WooCommerce or BigCommerce?

BigCommerce is generally more beginner-friendly since it’s a fully hosted platform with built-in e-commerce features. With BigCommerce, users don’t need to worry about hosting or managing updates. WooCommerce, while easy for WordPress users, requires managing hosting, security, and plugins, making it slightly more complex for beginners. However, WooCommerce web development and web maintenance services from a leading ecommerce website design agency in London make this simple and hassle-free.

How does SEO compare between WooCommerce and BigCommerce?

WooCommerce has a slight edge in SEO for ecommerce due to its WordPress integration, allowing for advanced SEO tools like Yoast and access to a vast plugin library. WordPress’s blogging capabilities make WooCommerce an excellent choice for content-heavy sites. BigCommerce also offers SEO-friendly features, like customisable URLs and metadata, but it lacks the depth of SEO customisation found in WooCommerce.

Which platform is more cost-effective for small businesses?

WooCommerce is often more cost-effective for small businesses, as it is free to use with WordPress. Users only pay for hosting, themes, and any necessary plugins. BigCommerce, while providing an all-in-one package, operates on a monthly subscription model, which can be more expensive for small businesses. However, BigCommerce’s predictable monthly fees may benefit businesses wanting all-in-one pricing.

Is WooCommerce or BigCommerce better for scalability?

BigCommerce is designed with scalability in mind, making it ideal for high-growth businesses that need built-in hosting, security, and support. WooCommerce can also scale but may require advanced hosting and performance optimisation as the store grows, which our web agency can provide. For businesses anticipating rapid growth without in-house technical resources, BigCommerce is typically the better choice.

Yellowball – For an Expertly Designed, Developed & Fully Hosted WooCommerce Website!

Choosing between WooCommerce and BigCommerce for ecommerce website design depends on your business’s unique needs, budget, and technical preferences. WooCommerce offers unmatched flexibility and is ideal for content-rich sites, while BigCommerce provides a powerful, scalable platform without the technical management.

As the UK’s leading WooCommerce agency, Yellowball has completed over 250 successful WooCommerce and ecommerce web design projects, creating high-performance, conversion-driving stores tailored to each client. Our team specialises in creating high-impact, conversion-focused WooCommerce stores tailored to each client’s needs – and we offer fully hosted solutions too. From custom themes and website management to advanced SEO strategies and PPC campaign management, we bring your digital vision to life on a platform known for its flexibility and performance. Let’s chat!

Read more: Prestashop vs WooCommerce and Magento vs WooCommerce.

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